Privacy Policy
This Privacy Policy describes how we collect, use and disclose your Personal Data when you visit or make a purchase from our Website.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or wish to file a complaint, please contact us by email at info@cavero.gr or by mail using the information provided below:
Cavero, Orestou 6, 54642 Thessaloniki, Greece
Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as "Personal Information." See the list below for more information about what Personal Information we collect and why.
Device information
- Purpose of collection : to accurately load the Website for you and to analyze the use of the Website to optimize it.
- Collection Source : Collected automatically when you access our Website using cookies, log files, web beacons, tags or pixels.
- Business Purpose Disclosure : Shared with our Shopify processor.
- Personal Information Collected : Internet browser version, IP address, time zone, cookie information, which websites or products you view, search terms and how you interact with the Site.
Order information
- Purpose of collection : to provide you with products or services to fulfill our contract, to process your payment information, to arrange shipping and provide you with invoices and/or order confirmations, to contact you, to check our orders for potential risk or fraud and, when consistent with the preferences you have shared with us, to provide you with information or advertising about our products or services.
- Collection source : collected by you.
- Disclosure for business purpose : shared with our processor, Shopify, as well as with ACS, our shipping company.
- Personal Information Collected : Name, billing address, shipping address, payment information (including credit card numbers), email address and telephone number.
Minors
The Website is not intended for persons under 12 years of age. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at the address above to request that it be deleted.
Sharing of Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
We use Shopify Audiences to help us serve ads on other sites with our advertising partners to shoppers who have made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants can make offers that may be of interest to you.
For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it -work.
You can opt out of targeted advertising by:
* FACEBOOK - https://www.facebook.com/settings/?tab=ads
* GOOGLE - https://www.google.com/settings/ads/anonymous
* BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
In addition, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: https://optout.aboutads.info/.
Use of personal information
We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and informing you about new products, services and offers.
Legal basis
In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal data on the following legal bases:
* Your consent,
* The performance of the contract between you and the Website,
* Compliance with our legal obligations,
* To protect your vital interests,
* For the performance of a duty performed in the public interest,
* For our legitimate interests, which do not override your fundamental rights and freedoms.
Keep
When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to delete that information. For more information about your right to erasure, please see the "Your Rights" SECTION below.
Automatic decision making
If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (which includes profiling) where such decision-making has legal consequences for you or otherwise significantly affects you.
We do NOT engage in fully automated decision-making that has legal or other significant implications using customer data.
Our Shopify processor uses limited automated decision-making to prevent fraud, which has no legal or otherwise significant impact on you.
Services that include elements of automated decision-making include:
* Temporary blacklisting of IP addresses associated with repeated failed transactions. This blacklist remains for a small number of hours.
* Temporary blacklisting of credit cards associated with blacklisted IP addresses. This blacklist remains for a small number of days.
Your rights :
GDPR
If you are a resident of the EEA, you have the right to access the personal information we hold about you, transfer it to a new service and request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us via the contact details above.
Your Personal Information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including in Canada and the United States. For more information on how data transfers comply with GDPR, see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Website. We use a number of different cookies, including functional, performance, advertising and social or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or browse from one page to another. Cookies also provide information about how users use the website, e.g. if they are visiting the site for the first time or if they are frequent visitors.
We use the following cookies to optimize your experience on our website and provide our services.
[Make sure you check this list with Shopify's current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]
Cookies that are necessary for the operation of the store
|
Name |
Mode |
Duration |
|
_ab |
Used in connection with admin access. |
2y |
|
_secure_session_id |
Used in connection with navigating a storefront. |
24h |
|
_shopify_country |
Used in connection with checkout. |
session |
|
_shopify_m |
Used to manage customer privacy settings. |
1y |
|
_shopify_tm |
Used to manage customer privacy settings. |
30 min |
|
_shopify_tw |
Used to manage customer privacy settings. |
2w |
|
_storefront_u |
It is used to facilitate updating the customer's account information. |
1 min |
|
_tracking_consent |
Tracking preferences. |
1y |
|
c |
Used in connection with checkout. |
1y |
|
cart |
Used in conjunction with the shopping cart. |
2w |
|
cart_currency |
Used in conjunction with the shopping cart. |
2w |
|
cart_sig |
Used in connection with checkout. |
2w |
|
cart_ts |
Used in connection with checkout. |
2w |
|
cart_ver |
Used in conjunction with the shopping cart. |
2w |
|
checkout |
Used in connection with checkout. |
4w |
|
checkout_token |
Used in connection with checkout. |
1y |
|
dynamic_checkout_shown_on_cart |
Used in connection with checkout. |
30 min |
|
hide_shopify_pay_for_checkout |
Used in connection with checkout. |
session |
|
keep_alive |
Used in connection with locating a buyer. |
2w |
|
master_device_id |
Used in connection with merchant connection. |
2y |
|
previous_step |
Used in connection with checkout. |
1y |
|
remember_me |
Used in connection with checkout. |
1y |
|
secure_customer_sig |
Used in connection with the client connection. |
20y |
|
shopify_pay |
Used in connection with checkout. |
1y |
|
shopify_pay_redirect |
Used in connection with checkout. |
30 minutes, 3w or 1y depending on value |
|
storefront_digest |
It is used in relation to the customer's login (login). |
2y |
|
tracked_start_checkout |
Used in connection with checkout. |
1y |
|
checkout_one_experiment |
Used in connection with checkout. |
session |
|
checkout_session_lookup |
Used in connection with checkout. |
3w |
|
checkout_session_token_<<token>> |
Used in connection with checkout. |
3w |
|
identity-state |
Used in connection with client authentication. |
24h |
|
identity-state-<<token>> |
Used in connection with client authentication. |
24h |
|
identity_customer_account_number |
Used in connection with client authentication. |
12w |
Reports and Analytics
|
Name |
Function |
Duration |
|
_landing_page |
Track landing pages. |
2w |
|
_orig_referrer |
Track landing pages. |
2w |
|
_s |
Shopify analytics. |
30 min |
|
_shopify_d |
Shopify analytics. |
session |
|
_shopify_s |
Shopify analytics. |
30 min |
|
_shopify_sa_p |
Shopify analytics about marketing & referrals. |
30 min |
|
_shopify_sa_t |
Shopify analytics about marketing & referrals. |
30 min |
|
_shopify_y |
Shopify analytics. |
1y |
|
_y |
Shopify analytics. |
1y |
|
_shopify_evids |
Shopify analytics. |
session |
|
_shopify_ga |
Shopify & Google Analytics. |
session |
|
customer_auth_provider |
Shopify analytics. |
session |
|
customer_auth_session_created_at |
Shopify analytics. |
session |
How long a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie.
Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in a number of ways.
Please note that removing or blocking cookies may adversely affect your user experience and parts of our site may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, which are often found in your browser's "Tools" or "Preferences" menu. More information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser's help file or through websites such as: www.allaboutcookies.org.
In addition, please note that blocking cookies may not completely prevent the way we share information with third parties, such as our advertising partners. To exercise your rights or to opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" SECTION above.
Don't watch
Please note that because there is no uniform industry understanding of how to respond to Do Not Track signals, we do not change our data collection and use practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Complaints
As stated above, if you wish to make a complaint, please contact us by email or post using the details provided in the "Contact" SECTION above.